Marketing doesn't work the way it used to

May 29, 2009 23:45 by steve

Social media is causing a fundamental shift in the way businesses engage and communicate with prospects and customers.

The traditional marketing approach where you get your message in front of thousands of people to net a handful of customers isn’t working the way it used to. The funnel – as this approach is often referred to - is broken.

The funnel is broken for two reasons. First, we all get too many electronic messages. Over the past decade it’s gotten so easy to communicate electronically and our social networks have grow so much that most can’t keep up with the number of daily emails, text messages, instant messages, direct message and all the other messages we get.

The second reason the marketing funnel approach is broken is that social media is reminding us that we prefer to communicate with real people on a one-to-one basis. However, most marketing communications are still generated by databases and aren’t able to measure up to the truly personal nature of social media.

So for marketing, sales and business development professionals the challenge is to figure out how to stand out from the all the electronic messages being sent and how to make a personal connection.


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